Terms of Service

1. Acceptance of Terms

By accessing or using LYFTOFF, you agree to be bound by these Terms of Service. If you do not agree, do not use the platform.

2. Description of Service

LYFTOFF is a career guidance platform providing structured reflection tools, personalised career roadmaps, skill gap analysis, scholarship matching, community features, and AI-powered recommendations. The platform is designed to support decision-making, not replace professional career counselling.

3. AI-Generated Content Disclaimer

LYFTOFF uses artificial intelligence to generate career guidance, roadmaps, skill analyses, and recommendations. By using these features, you acknowledge that:

• AI-generated content is informational only and does not constitute professional career, legal, financial, or immigration advice
• Recommendations are based on the information you provide and may not account for all relevant factors in your situation
• You should always verify important decisions (scholarship eligibility, visa requirements, credential recognition) with qualified professionals or official sources
• LYFTOFF is not liable for decisions made based on AI-generated recommendations

4. Account Responsibilities

• You must be at least 16 years old to create an account
• You are responsible for maintaining the security of your account
• You must provide accurate information during registration
• You may not create multiple accounts or impersonate others

5. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose
• Harass, abuse, or harm other users in the community
• Attempt to gain unauthorised access to other accounts or systems
• Scrape, crawl, or extract data from the platform without permission
• Upload malicious content or spam

6. Intellectual Property

The LYFTOFF platform, including its design, code, content, and brand assets, is owned by LYFTOFF. Your reflection data, community posts, and other user-generated content remain yours. By posting content to the community, you grant LYFTOFF a non-exclusive licence to display it on the platform.

7. Subscription and Payment

The free tier provides genuine value and is not a trial. Premium features require a paid subscription. Subscription fees are billed annually. You may cancel at any time; access continues until the end of the billing period.

8. Parent and Guardian Access

Parents or guardians may be granted read-only access to a student's aggregated progress data (LyftOff Score, progress rings) through an invite code system. Parents cannot access reflection data, modify roadmaps, or override student decisions. Students can revoke parent access at any time.

9. Data and Privacy

Your data is protected under our Privacy Policy and in accordance with the GDPR. You can export or delete your data at any time from your account settings.

10. Limitation of Liability

LYFTOFF is provided "as is" without warranties of any kind. We are not liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

11. Termination

We may suspend or terminate your account for violation of these terms. You may delete your account at any time. Upon termination, your data will be deleted within 72 hours in accordance with our privacy policy.

12. Changes to Terms

We may update these terms from time to time. Material changes will be communicated via email or in-app notification at least 30 days before taking effect. Continued use after changes constitutes acceptance.

13. Contact

Questions about these terms? Contact us at hello@lyftoff.tech